One of the biggest trends in the enterprise communications area today is the integration of unified communications-as-a-service (UCaaS) and contact center-as-a-service (CCaaS). Businesses are taking t...
We surveyed 14,300 consumers and business buyers worldwide to discover the trends shaping the future of customer engagement. Discover:...
“Unleashing cloud-based UC&C for retail success in the digital age” is a strategic guide for retail leaders who want to elevate their customer service and omnichannel success. The guide explores t...
Customers and employees alike demand better digital experiences, while pressure remains on IT and business leaders to prove the value of investment in digital transformation. This eBook details how Ad...
Modern businesses can’t afford to deal with inefficient, inconsistent, and unsecure document processes. Businesses need proven digital document solutions, like Adobe Document Cloud, to provide a unifi...
Harvard Business Review Analytics Services, in association with Adobe and Microsoft, presents an in-depth exploration of workflow digitization and its profound impact on employee experiences. The publ...
Customer-facing employees can act as the backbone of many organizations, yet often face challenges that impact their day-to-day productivity and satisfaction. Delight your workers, boost the employee ...
What’s the link between enterprise technology and frontline workforce output? Published in partnership with ISG, this research report gathers perspectives from 160 industry leaders to reveal crucial t...
Take frontline tech from one-sized to specialized. Want to boost customer satisfaction by 15%? Empower your frontline staff with specialized technology. Discover how in our guide....
Once the subject of science fiction, quantum computing has quickly become the basis for new, innovative solutions in the logistics space. And Unisys is paving the way forward. So, how will quantum log...
